I have received 2 invoices what are they for?
If you have completed your Golden Ticket free trial month we would have sent you your one off joining fee and monthly membership fee. If you have any further questions regarding the fee you have been charged please email email@example.com
I need to receive copy invoices?
Please send an email to firstname.lastname@example.org who will happily send you the copy invoices you require
When can I expect to receive my member pack?
We aim to ship your member pack within 28 days of "FORE" Business collecting your one off joining fee. If 28 days has expired and you have not received your membership pack, please email email@example.com
How can I downgrade to Standard, Flexi or Corporate membership?
As per our terms and conditions. Members can upgrade membership levels from the 1st of any calendar month. Note, if a member wishes to downgrade membership then 3 months notice must be received in writing or via email to firstname.lastname@example.org to ...